3. Are you experiencing difficulty while trying to book?

Here are some questions and answers to help you out quickly.

Back to the FAQ list

  • I keep getting a credit card error whilst trying to book, what do I do?
  • I want to book a vacation package, how can I do this?
  • Can I book Air / hotels / car rental through you?
  • I cannot access my voucher link.
  • It has been 48 hours since I booked and I have not received confirmation.
  • I am travelling in a group - do you cater for groups and/or have a group discount program?
  • We have more than 9 people in our party, how do I book?
  • I'm not sure if my booking was processed, did you get my booking request?
  • I'm getting errors / blank pages when I am trying to book, what is the problem?
  • I am receiving an error message
  • How do I copy and paste my voucher link?
  • I have not received a reply to my emails
  • Is my credit card safe?
Can't find what you need?

Click here to send the Viator Customer Care Team your specific request.