Reviewed by: writepennyh, November 2016
This is an excellent service. I made the reservation and paid for it before I left home. I received a voucher. When it came close to time for the trip to the airport, I was contacted to confirm the time and place of pickup. Then the day before, I received a call at my hotel to again confirm. This reassured my confidence in the service. And as expected, the guide was punctual.
The trip from hotel to train station to airport was seamless and pleasurable. The guide, Mr. Tom, was courteous, helpful, and knowledgeable. I enjoyed talking to him. He took care of my luggage and took me to the check in point in the airport.
All of this made a trip to the airport easy and stress free. But also important is the experience of riding the Maglev train.
Smooth and fast. I highly recommend this service...and experience.
Reviewed by: Sarah G, May 2016
Guide was very helpful and would recommend as a unique experience.
Reviewed by: Franak M, October 2015
The pick up was seamless. The guide had called and confirmed timing and flight details the day before.
Clean van and the guide spoke flawless English. He helped carry the baggage at the train station and was with us until we checked in. Would recommend this service.
Reviewed by: Sheila N, August 2014
Everything went like clockwork for our return to Pudong Airport. We had a bit of trouble trying to reconfirm our booking due to not getting an answer from the tour operator but once we finally got hold of them everything as fine. Our car and guide arrived on time and we had a seamless journey from the hotel to the Maglev train and then right to or check in desk at the airport. It saved us any trouble in trying to do this ourselves. Many thanks
Reviewed by: Pierre Bellavance, Canada, June 2013
Really satisfied. We had too much luggage for a happy Maglev trip and I asked to change to car transportation from the hotel to the airport, and this was quickly organized. Our guide was very helpful at the airport.
Reviewed by: Raymond P, June 2013
Excellent. My host showed up right on time and accompanied me every step of the way, escorting me directly to my airline check-in!
Reviewed by: Aaron R, January 2013
Quick and convienent.