Tours & activities by JRL Enterprises from Viator

3. Are you experiencing difficulty while trying to book?

Here are some questions and answers to help you out quickly.

Back to the FAQ list

  • I keep getting a credit card error whilst trying to book, what do I do?
  • I want to book a vacation package, how can I do this?
  • Can I book Air / hotels / car rental through you?
  • I cannot access my voucher link.
  • It has been 48 hours since I booked and I have not received confirmation.
  • I am travelling in a group - do you cater for groups and/or have a group discount program?
  • We have more than 9 people in our party, how do I book?
  • I'm not sure if my booking was processed, did you get my booking request?
  • I'm getting errors / blank pages when I am trying to book, what is the problem?
  • I am receiving an error message
  • How do I copy and paste my voucher link?
  • I have not received a reply to my emails
  • Is my credit card safe?
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