Here is a selection of the most recent reviews of the 2-Day Mt Fuji, Hakone and Bullet Train Tour from Tokyo submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
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We really enjoyed this tour. Although we have lived in Japan for years we had never been to Hakone. When a visiting family member asked us to go, we were a little hesitant about the price, set up etc, but found that this was a perfect trip if you want balance. The first day we were able to see Mount Fuji, take a boat ride on the beautiful Lake Ashi, a cable car ride and enjoy an amazing lunch. In the evening we were taxied to the hotel (which was ok), and then go to a local onsen. In terms of controlled tour that was it, but that is where the fun began. The next day we were able to go on all of the local transportation with our handy all access pass. We were able to eat black eggs, see volcanos, ride ropeways up mountains and tour on our own until we caught our Shinkansen back to Tokyo station. If you want a balance of tour and individual tour, than this is the option.Reviewed by: Kafi E, August 2013
The tour was good. The tour guide was funny and entertaining. We had a clear and beautiful day and had great views of Mt Fuji. I appreciated the vegetarian meal accommodation at lunch. After a full day of driving around Mt Fuji with the tour guide they put us in a taxi and sent us to our hotel, Hakone Yunohanaonsen Prince Hotel. Unfortunately the dinner at Hakone Yunohanaonsen Prince Hotel was not vegetarian and I didn't eat much. The Hakone Yunohanaonsen Prince Hotel was lovely. We had the Japanese style room (no bed) which was awesome! We loved the hot springs!! The hot springs are single sexed - so there is one for men and another for women. At this hotel very few people spoke English and there wasn't much explanation how to use the hot springs, we just copied others. They made the breakfast accommodation for me so it was vegetarian, and delicious. We did not utilize the Hakone Free Pass which is part of the tour. After breakfast we headed straight back to Tokyo. The Free Pass allows you to explore Hakone. You do this on your own and not with a tour or tour guide. You take buses and trains around town - this town is very "country-side" and not like Tokyo at all. It's cute but we really just wanted to experience the hot springs and hotel only. The hotel provided a shuttle to the bus stop, we used the Hakone Free Pass to board a bus to get to the bullet train train station. This bus ride was long, maybe 45-60 minutes. We were able to take an earlier train instead of the much later booked one.Reviewed by: Yvette, November 2013
Traffic set us back, so didn't make it to the Ashi river boat ride nor the cable car. Both replacement tour (boat and cablr) were disappointingly smaller/shorter than expected. The better part of the trip was the overnight stay; however, telephonis access to translation service would've helped. Hotel, bus drivers and other staff seemed not to get their stories straight and several of the bus drivers were downright rude while others were helpful. In fact, the second day should've included taxi transfers for the price. Also a discounted Yunnesen would've been better. Tour guide Atsuko was ok as a tour guide but nothing to write home about. Hakone is beautiful nd we want to come back, maybe not with viator though.Reviewed by: Ho.onani, September 2013
It was good but too late to realized that one day tour should be enough. We went back to Tokyo in the morning anyway. You will be left on your own on the second day and you will see all in a day so thetr is no use staying overnight though we enjoyed our stay in the hotel.Reviewed by: Myrna D, August 2013
Our trip to Mount Fuji was an unmitigated disaster. Because the weather was cloudy and rainy, we never saw Mount Fuji, so the tour was endless hours stuck on a bus driving winding mountain roads, making everyone noxious. Check the weather in advance and cancel if visibility will likely be impaired.Reviewed by: Mark-Eric P, October 2013