Here is a selection of the most recent reviews of the Private Arrival Transfer: Washington Dulles International Airport to Hotel submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
Same as with the transfer hotel to airport--it did exactly what I wanted. Clean, comfortable, helpful and on time. Only complication is that you have to ring the company when you get through immigration and collect your bags. I was expecting problems with this but it worked exactly as promised.Reviewed by: Richard H, April 2013
Most enjoyable, covered lots.Reviewed by: Trevor G, October 2012
Excellent service prompt pick up and delivery, clean quiet car and friendly knowledgable driver.Reviewed by: Andrew S, September 2012
The motor vehicle was superb but the driver was not very communicative. My wife and I tried making conversation but it was one sided. I would have thought he could have told us some things about landmarks on the journey and about Washington but, unfortunately he was silent on these matters.Reviewed by: William L, November 2012
Everything fine as booked although I had to pay some waiting time but that was the fault of US immigration not the driver or Company. who gave a great service.Just one minor point was I had to confirm my booking by telephone at least 12 hours prior which can be inconvenient when travelling internationally an email facility would be helpful.Reviewed by: Craig F, October 2012
Car arrived promptly when we rang to tell them we were ready! Hassle free transfer to hotel! Friendly driver! $20 tip is a bit steep though, and everybody reminds you to pay it!!Reviewed by: HELEN T, January 2013
I had requested a stretch limo for the transfer. I had threeof my grandsons with me(ages 11, 13, 14). I was very disappaointed when we
weren't picked up in one.
Not impressed by having to ring America 3 times,surely if we have paid we are going especially as we are international travellers.otherwise okReviewed by: Elaine C, January 2013
The car arrived ok, it was an approx 20 min wait. The phone contact person told me a $15.00 tip would be appropiate and I hadn't even rode yet. No conversation between driver other than my name. Got to hotel in good time but when I asked for ten back from a $20.00 (tip) the driver told me that $15.00 was mandatory and showed me a text stating the same. I advised that I was not accustomed to being told what I should tip! He gave me $5.00 back from my 20. I let it pass as I knew I could write a review to spread the word. Viator has been fantastic in prior travels but this vendor needs a reality check.Reviewed by: tahoedi, May 2012
Had to wait 45 minutes in the parking lot. Were told driver would arrive in 15 mins, then a further 10 mins. Waited 45 mins in total.
Driver blamed us because we were through customs too quickly!!!
At circa $80 for the journey, we thought we were being generous with a $10 dollar trip. Driver argued and told me that 20% was obligatory...
Very poor attitude, with no apology and an argument...