Here is a selection of the most recent reviews of the Beijing International Transfer: Airport (PEK) to Hotel Roundtrip submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
Everything went smoorh on time and corteous. The drivers didnt speak much English but that happens all over China so it didnt really matter for me.Reviewed by: Miguel S, June 2013
Smooth, everything as expected. I missed my flight and had to reschedule for the next day. Called Viator and they promptly sent me a revised voucher. Based on my experience, I would recommend Viator's services to others visiting from the States.
Dr. Ramesh Rao, Austin, Texas.
The driver was at the airport with a sign waiting for me. He did not speak English but it was fine because he knew where to take me and he had a paper with my pick up time for when I was leaving. He also communicated with the front desk at hotel to ensure I understood. The driver who picked me up to return to the airport told the company he was there at 1:30pm but my pick up time was at 2pm so he was early but then left because I came downstairs at 1:45pm and waited till 2:15pm when I finally called the local company. They called the driver who then arrived quickly to take me to the airport. Not sure where he was or why he left instead of waiting but there was some confusion with his time. Other than this, all was well. I got back and forth to the airport with no problem and within enough time. The local company was helpful and spoke English well. They quickly resolved the issue., I would recommend this pre-pay package because when I arrived it took us over 2 hours to get to the hotel due to rush hour traffic. If I had taken a taxi, I would have had to pay a lot of money. So this was a blessing to not have to pay any more money. The rate was excellent. I did not have to deal with any taxi driver issues, so I highly recommend. I only gave it a 4 rating because of the lateness of the second driver.Reviewed by: Shamalia S, December 2013
What a great feeling to turn up to a new destination, after a long flight, and see a smartly dressed man holding a card with your name on it!! Nothing beats this. We were very pleased with both transfers to and from our hotel. The drivers were puntual, experienced, the cars clean. Great service.Reviewed by: Kaye A, September 2013
We requested a driver to/from Beijing Intl airport to our hotel in the Hutong. Your website promised an English speaking driver. This man spoke absolutely NO English. However, he was at the airport on time and waiting for us when we got through customs. He also drove us right to the front door of the hotel (which most do not - - - they drop you at the intersection of the roads), and he came in and spoke with the hotel clerk to make sure everyone was on the same page about the return trip to the airport the next day. They were waiting in the lobby when we came down, and dropped us off at terminal 3. Bravo!Reviewed by: Barbara L, September 2013