Here is a selection of the most recent reviews of the Ghent and Bruges Day Trip from Brussels submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
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Tour was very well organized probably one of the Best tour, I have really enjoy the two walking tour in Ghent and Bruges and the lunch in Bruges was lovely the restaurant was really good.
The only bad think was that when I have arrived at the agency actually 20 minutes before 9 the guy at the front office toll me to go back after 15 minutes, I have noticed that couple of people were seating there. when I came back the two people were still seating there and they were on the tour with me ... I don't understand why as been offer a seat to them and I have to stay out 15 minutes on the nice cold....everybody should have the same treatments
Let me say, I am not a fan of bus tours. Don't like being stuck on a bus with 50 other people half of which are sick and will give me some sort of sickness I may never get over. That being said, I decided to take a chance and do this one.
I was in Paris so elected to take high speed train to Brussels and hook up with tour there. End result was a day very well spent with a tour that was very satisfying and informative. Guide was well spoken, very friendly on personal level, knowledgeable and was never at a loss in answering questions. I should add, he was experienced at his trade with over 20 years in the tour business. Fine with me. I like experienced people who know how to get it done. He recommended a particular restaurant for lunch in Bruges. I am always suspect of that because I know they have a "deal" with establishments but on other hand, why would they recommend only to have a patron disappointed? Going with that, purchased lunch and even the dish he sort of pushed. Outstanding!!! If you choose this tour, go with it. Restaurant server was very friendly and attentive too, even knowing we would never be back. I especially appreciate that. Had adequate amount of free time at both Gent and Bruges considering it was only a day trip. I could go on with my personal recommendations but will spare you. Suffice to say, I enjoyed the day to the max and completely recommend this tour. As a side note, I also very much appreciate their concern regarding my travels. I had a train to catch back to Paris and they didn't want me to have to endure a delay so they shuttled me to one of their "pick up" hotels across from south train station from which I had to leave. Very impressive they cared and made effort so I wouldn't have to get myself to station through train transfers from another station. Was topic of discussion between me and tour guide. They care!
Want to have a satisfying day tour to Gent and Bruges...just take this tour and quit fretting.
Lovely tour. Well explained. The audio commentary and the explanation from the Tour Guide was exceptional! I like it. Bruges is worth it. ;)Reviewed by: Leticia C, November 2013
This is a great way to see 2 wonderful places in a short amount of time. It is a busy day, but worth all the experiences. There are a lot of amazing photo opportunities, and a nice chocolate tasting too. The coach ride through the country is relaxing as well.Reviewed by: Hea, December 2013
I and my wife booked a bus tour of Ghent and Brugge on Saturday, Nov 16 online. The tour was operated by a local operator. Tour guide was not professional, did not give clear instructions, did not carry a flag or any clear identifier, and did not care if the tourists were lost in the crowded streets, squares of Brugge. Towards the end of the day, we lost the tour guide, so did other 3 tourists from Mexico. Tour guide did not give us his cell phone number; neither did he tell us the location of the bus park. We had to find our way back to Brussels by train. We also lost a bag full of our personal items and souvenirs bought earlier in Ghent, on the tour bus.
Next morning, when we called the tour operator, the manager was blamed us for not following the tour guide, refused to listen, kept yelling on the phone and was downright unprofessional, rude and did not even try to locate our bag which we left in the tour bus.
Overall, we were utterly dismayed and disappointed by the tour.