Here is a selection of the most recent reviews of the Los Angeles Departure Transfer: from Los Angeles Hotels submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
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GoodReviewed by: Fahad S, February 2014
this is a great way to get from the airportReviewed by: Greg H, February 2014
A bit long time waiting for departure. But helpful staff.Reviewed by: Sunny Lang, February 2014
I know this is a few months ago but I have just returned to work where this review was sent to..
Terrible. I contacted the Shuttle company the day before and confirmed flight location number of travellers and baggage. On the night of travel 30 minutes after the agreed time a taxi turned up. This taxi only could contain the four travellers and our luggage could not be loaded. After ringing and being on hold for 20 minutes another taxi was sent - we were just able to squeeze into this and we arrived so late we nearly missed the flight.
The Shuttle company had very poor customer service and unlike the information given that said trip would take 45-60minutes the trip to my hotel took 2 hours and i was with the same company on the way back to the airport and the trip was just under 2 hours as well. No information given when waiting for the shuttle at the airport about which shuttle or how long it may be until the shuttle arrived and you were hurriedly shoved onto it.Reviewed by: Jessica S, January 2014