Here is a selection of the most recent reviews of the Private Arrival Transfer: Washington Reagan Airport to Hotel submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
Wonderful way so easy no waiting the best way to get around with large groups and luggage.A lovely man picked us up and chatted along the way later he picked us up to return to airport and wished that we had a good trip and visit in Washington.Reviewed by: chrissy, August 2013
I have not receive the service. I call the company from the airport informed a change about the airport arrival and they told me that they should make the changes but the service never came. We arrived to the airport late en the midnight and there was not a counter service open. So we had to take a regular taxi.Reviewed by: Maria del C Z, November 2013
I was a bit disappointed in this booking..When I first called I was given a price of $24.95..when I called to book, the price quoted was $50. When I called to confirm the day before arrival, I was told there was a $10 gratuity; when I called to say I was at the airport, I was told that there was an additional $10 fee for "late arrival" (9:30 p.m. isn't exactly the middle of the night). It was disappointing that something that started out fairly reasonable ended up being pretty expensive. In addition, the driver didn't even try to help me get my luggage down some stairs to the entrance of the boutique hotel where I was staying; he just put the suitcases (2) on the street sidewalk and left me to fend on my own. I would normally expect to give a gratuity for good service; this all felt a bit like extortion and not very good service at all.Reviewed by: Karen M, October 2013
Followed instructions and received text message upon arrival. Picked up within 5 minutes of collecting luggage. However, although this is a prepaid voucher and Viator specifically states that gratuities are at the discretion of the customer, I was not given that choice. I was told by the dispatcher and the driver that there is a $10. mandatory tip. I was going to tip anyway, but I don't like people trying to extort money from me. I will never use this service again.Reviewed by: Behr904, September 2013
Had to call them to find out where are driver was they said they had the wrong flight # even though I checked it before We boarded. Had to wait 40mins to get there after our flight. Once the car was there it was a very nice car and driver.Reviewed by: gerbil, September 2013
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