Here is a selection of the most recent reviews of the Chichen Itza Day Trip from Cancun submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
The trip was fantastic. Our guide, Hugo was very well versed on the history of the site, kept us informed and entertained. The food was excellent, as was the entertainment during lunch. The bus was very clean and comfortable. Our driver was absolutely masterful. Overall we had a wonderful experience.
Bill Tucker, Tucson Arizona
Our Tour guide Hugo was extremely informative, friendly and hilarious! I definitely would recommend this tour company to anyone visiting Chichen Itza. He was also thoughtful enough to give us the information about each ruin site in a shaded area, then walk us over to take pictures.Reviewed by: Da L, December 2013
We went with the flow and are really glad we booked this day trip! The pick up was about 15 minutes behind schedule, and was a different tour company than we originally confirmed with, but they run the same program so no big deal. We had to wait a long time for another group, however, so we were about an hour and a half behind schedule before even hitting the road. The bus had a bathroom on board and also made a rest stop at some public bathrooms on the way to the cenote. The Ikil Cenote is AMAZING and I wish we had more than an hour there! If you plan to swim, you can't take your belongings down with you, so you need to change, rent a locker, shower, swim, and do it all in reverse to get back on the bus in an hour. If you aren't swimming, you can take your belongings down with you and snap some photos. People from the cenote went on the bus with us to lunch to try to sell us souveniers with our photo on it, but its easy to politely say no thank you. Lunch buffet was fine for us as a vegetarian and vegan, just don't expect anything super fancy. The dancing was fun to see too and make sure to tip! Finally, Chichen itza! the hour long guided tour was enough on its own to see the sites, but we enjoyed the free time to walk around and buy some goodies for friends and family back home. Also stopped at the little bar/snack stand on the way out to reward ourselves with a beer for making it through such a long day! Was back to the hotel around 730pm.Reviewed by: Allison K, December 2013
My rating reflects my overall experiences.
Five stars for the local tour operator, Cancun Vacation Experts, and their operations.
Hugo (the guide) and Miguel (the driver) were fantastic. Hugo proved to be knowledgeable about the geography of the Yucatan and historical information regarding the Mayans as well as information regarding the existing indigenous population (including what they make - hammocks and a drink made of honey). While we were traveling, Hugo spoke in both English and Spanish.
Once we arrived to Chichen Itza, we split into two groups separated between English speakers (led by Hugo) and Spanish speakers who were led by another guide. Again, I found the history behind the pyramids pretty interesting as told by Hugo. For instance, the pyramids we see were actually built on top of older pyramids that the Mayans had constructed.
Our tour first stopped by the Cenote that is about 10 minutes from the pyramids. We spent about an hour at the Cenote location and then went to have lunch at a restaurant. The Cenote visit was "free time" for us since we went off on our own.
Things that bothered me.
1. People arriving late (20-30 minutes) to the bus. This is something you should be aware will happen and is not necessarily in the operator's control. People were late at pickup, departing the Cenote, and departing the pyramids.
2. It rained during our tour of the pyramids so best if you have a plastic poncho or waterproof jacket. Note that you are NOT allowed to bring umbrellas into Chichen Itza since the tour guides use them to help you locate your respective guide.Reviewed by: Jon M Lemmens L, December 2013
Travelling alone as a single female, I decided to book this trip to see Chichen Itza and the cenotes. The guides were very entertaining and gave some good information on the way there and I thought the trip was good value for money. It was very much a commercial set up, however, and the Mayan restaurant/village was in no way rustic. It was a larger tour group than I'd hoped for but if you want to see the sights and at low cost, I would recommend the trip.Reviewed by: Alison G, December 2013
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