Here is a selection of the most recent reviews of the Blue Mountains and Jenolan Caves Motorcoach Day Tour submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
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We did appreciate very much and if I return to Australia I will take another tourReviewed by: Jean-Pierre G, January 2014
great tour! Very comfortable and well organized! Tour guide was very pleasand and knowledgable! We had a lot of fun! Worth all the money we paid.Reviewed by: oksana k, January 2014
Driver is great bit janolen caves skipped due to road closureReviewed by: CHEUK NAM MATHE L, December 2013
Very upset that we didn't manage to tour the Jenolan Caves due to an accident on road that needed 3 to 4 hours to clear. Tour guide gave us an alternative option to compensate.Reviewed by: Stephanie, December 2013
Terribly disorganised at the pick-up station. We were supposed to leave at 8am but there were so many people booked on this tour we had to wait for a second bus to arrive. NO communication from the tour bus company so everyone standing around looking lost. So many buses were pulling in and out but absolutely NO communication as to which one was ours. Everyone looking at each other wondering what was going on. We finally got on the road at 8:50am. Our bus driver kept making inappropriate comments about women drivers and about women in general. I think he thought he was funny but his comments were not appreciated (I think driver was Warren/Walter?). In today's customer service/tourist industry you should treat everyone with respect. I' really surprised Viator uses this company to book their tours - this should be reported.
Three Sisters stop was ok - not breathtaking by any means. I was looking so forward to the caves tour but there must have been about 50 people on the tour with us. We couldn't hear what the guide was saying throughout the 1.5 hour tour and we kept having to wait in the cave for the tour ahead of us to finish and move on. Definitely would NOT recommend this tour. I feel like we wasted so much money when we easily could have rented a car and did this ourselves. So disappointed!!!! Look into doing a smaller group tour!Reviewed by: Engladian, January 2014