Recent Traveler Reviews
Here is a selection of the most recent reviews of the Chichen Itza from Riviera Maya submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
A very well put together trip. We re-confirmed our booking locally in our BlueBay Esmeralda (Playa del Carmen) resort with the Olympus Tours rep who made the necessary phone calls to book our pickup with local excursion operators. Our transfer to the departure point was spot on time and made a couple of pickups at other hotels along the way.
Our tour guide (Martín) on the main coach to Chichen Itza was hilarious and kept us informed and entertained throughout. A crew of 3 guides/hosts provided us with a nice coffee and sweet roll after boarding the main coach, then kept us topped up with soft drinks water or beer throughout the journey.
Swimming in the Cenote was amazing experience for the rest stop on the way to Chichen Itza. The buffet lunch at a local Mexican restaurant was lovely and food to please everyone. The Chichen Itza site itself was an amazing place to see, our walking tour with our guide (Martín) was very interesting and informative. We also stopped at a historic cathedral in a small town on the way back to our resort.
Be sure to take sunglasses, plenty of suncream and maybe a hat as it was baking hot, full sun and no wind when we walked around the Chichen Itza site. The coach crew provided bottled water to take round with us which was essential.
Also remember to take your swimming kit/towel if you wish to swim in the Cenote and some cash to buy a drink at the buffet and souvenirs in the shops you will see at the rest stops if you want any. There are plenty of sellers dotted around the Chichen Itza site selling hand crafted goods, haggling is essential.
Reviewed by: Allan, United Kingdom, March 2012
My boyfriend and I booked this trip to Chichen Itza during our 5 day stay in Tulum. It was the perfect trip, five stars all the way. From the moment we arrived on the bus we were greeted with a smile and offered pastries, coffee, and orange juice. The bus was full, we were the last ones on, but there were two seats saved just for us. There were three tour guides and one bus driver. Each were very professional, accommodating, and scholarly. The lunch was great, lots of nice vegetarian options, it was a buffet lunch at a fancy hotel - outside, iguanas, live music, just right. After chichen itza the bus brought us to a beautiful underground cenote. The cenote was the best one we had seen, like being in a giant geode. There was copal burning, people swimming in shallow waters, and a traditional mayan band was playing, all under ground! We had a great day, felt very tired at the end, but it was well worth it. We highly recommend this trip!!
Reviewed by: Krystal D, January 2012
Excellent tour and a great way to see Chichen Itza. Wish though that we had spent less time at the mandatory toilet stop which happened to be a shop where they try to spruik goods to you and more at the site. Excellent guide though who was extremely informative. A pleasure.
Reviewed by: vickielsworth, May 2012
Very hot, but a great trip. They even provided umbrellas in the case of rain. The guide was extremely knowledgeable and the information provided was fascinating. It's hard to avoid all of the street vendors at Chichen Itza, though.
Reviewed by: Jennifer K, November 2011
We booked this tour with viator in Feb 2011 and traveled to Mexico in Sept 2011. They had no record of the tour even though they are your point of contact when you receive your voucher seconds after paying for the tour. If I hadn't taken my iPad to contact family back home it would have cost a fortune to sort out. The trip was then sorted. The trip itself is worth taking but if you would like to climb a pyramid do the tour at Coba.
Reviewed by: Glenn W, October 2011