Here is a selection of the most recent reviews of the Niagara Falls Day Trip from New York by Air submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
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Our Tour guide was Eduardo and he was extremely informative and polite. We had just arrived to the falls only a few days after it had frozen over. It was truly amazing nothing can describe the beauty of the natural wonder (I am not a real nature lover but WOW)Reviewed by: Marie, Australia, January 2014
I've wanted to go to Niagara since I was very young and it was well worth the wait even if the snow made it a different experience than I'd expected - chilly yet very beautiful.
Tour guide was great - knew the area well and adjusted as necessary for both the passengers and the weather conditions.
When the flight was cancelled due to the weather the company made all the arrangements to get us back to NYC by coach - granted 12 hours overnight on a coach was not conducive to sleep, but the fact that they made the effort in conditions when most people were staying off the roads deserves reps.
Definitely recommended this tour and would love to do it again next time I'm in the area - but maybe in the spring this time :)Reviewed by: Sharlene G, January 2014
Great tour!! Our tour guide took great care of us from beginning to end. He was entertaining/ accommodating and provided lots of interesting facts on not only the falls but the surrounding areas. Could have done without trip to power plant- interesting non the less. A must do tour!Reviewed by: Emma R, January 2014
I already submitted a review, not sure why you are asking againReviewed by: Kirsty L, February 2014
We were extremely unhappy with this tour. We have been on a lot of different Viator tours around the world and have never had any problems. Unfortunately, this tour was on the day that New York had a terrible snow storm but instead of cancelling the tour, it went ahead and our flight was delayed for 7.5 hours so in the end, we only had 35 minutes of light to take photos of Niagara Falls. We then had to catch a bus back to New York which took 7 hours. We left our apartment at 3:30am Friday and got back to our apartment at 3:15am Saturday, it should have been cancelled, we rang a number of times but they still insisted that it was still on.Reviewed by: Karyl C, January 2014