Recent Traveler Reviews
Here is a selection of the most recent reviews of the Winchester Mystery House Tour submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
very good although we felt a little more time was needed
Reviewed by: David B, May 2012
Not exactly what we expected, with more focus of the tour was more on the Sarah Winchester and her 'eccenticities' rather than the paranormal aspect of the hour. Additionally we didn't much time to explore the gardens, and had to rush around to get photo's.
On a plus side; The bus is wi-fi enabled for the journey to San Jose, and the tour guide we had (Sarah I think) was extremely knowledgable and answered all questions thoroughly.
Definatly the easiest way to visit for those that are not willing to make the drive themselves.
I wanted to see this house for years. It was a fun tour. Informative. After a while its was all the same. Also if you have colored hair or your kind of a freaky they will pick on you. They tell you to ask questions, but the lady seemed annoyed whenever we did. So the guide was not professional but the house was still interesting.
Reviewed by: Jenna S, December 2011
THE WINCHESTER HOUSE WAS AMAZING, BUT THE TOUR WAS LESS THAN AMAZING. THE GUIDE DID NOT TELL ANYTHING ABOUT THE "MYSTERY" PART OF IT. THAT IS THE REALLY INTERESTING STUFF. HER VOICE AND PRESENTATION WAS NOT GOOD, KINDA MADE IT A STRUGGLE. ACTED LIKE WE WERE KINDERGARTENERS. REALLY WANTED TO HEAR THE GHOST STORIES I HAD HEARD WHEN I WAS A CHILD....55 YEARS AGO. DISAPOINTING. THE GUN MUSEUM WAS WONDERFUL!!!! THE RIDE WAS WAY LONGER THAN I HAD ANTICIPATED. GOOD DRIVER, JUST A LONG TIME DRIVING IN THE RAIN. AT THE GIFT SHOP I ASKED FOR SOME KIND OF BOOK OR SOMETHING WITH THE OLD GHOST STORIES IN IT, BUT NOTHING WAS THERE AND THE CLERK LOOKED AT ME LIKE I WAS NUTS. O'WELL, THE HOUSE ITSELF WAS GOOD AND I JUST ADDED WHAT I COULD REMEMBER TO SHARE WITH MY SON. OUR GUIDE DID TELL US THAT IF WE CAME BACK FROM ALASKA FOR HALLOWEEN, THEY WOULD TELL THE "MYSTERY" STORIES THEN.
Reviewed by: LINDA H, March 2012
The trip is fine but the travel agent is the WORST one I've ever had. If you're not "smart" enough to find where their bus stops by, they'd totally ignore you even though you've waited earlier at the hotel as told. When you call them to check why the bus is so late, they'd then remember u and ask u to take a taxi to the company, say "sorry, you missed the bus.... we're not supposed to call u then....compensation for taxi fee is impossible.... YOU ARE IMPOSSIBLE!" Besides, they'd threaten you, "If you don't hop on the bus IMMEDIATELY, NO REFUND OF THE TRIP AT ALL!" That's what I've experienced. What an awlful agent to ruin my day!!
Reviewed by: sanny, Taiwan, December 2011

99 reviews