Recent Traveler Reviews
Here is a selection of the most recent reviews of the 3-Day Italy Trip: Florence and Pisa submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
I traveled with my 80 year old mum to Florence and Pisa from Rome. The trip was very good, the guides were very clear and kind. The whole trip was perfect, on the first day the food in the restaurant was very good as well. I would have rated the trip as 5 stars, because everything was very good, however there was a lack of comunication when we arrived the hotel in florence, I did not know where to take the coach to go to Pisa the next day and nobody knew at the hotel, eventhough the guide told me that I was going to get my itinerary at the hotel. So I had to call Viator to get the information. Then when we came back from Pisa, I had to call again to know where to go the next day to go back to Rome. I would suggest that Viator should have prepared an itinerary and hand it to me on the first day, so I would know exactly what to do without stressing.
Reviewed by: Gabriela, May 2012
Third Day went wasted and the tour plan could have included Venice...
First Day: Florence and Pisa, Second Day: Venice, Third Day: Return to Rome would have been ideal
Yet staffs have been very helpful and friendly
Reviewed by: jb5q8, April 2012
I had friendly,well qualified guides.I was impressed that Viator could put together the various programs from different companies. However, this created frustration as nobody knew the details of the next step and I had to have the hotel call around to get details so we could learn where and when to be at a location. .
Reviewed by: Claudia M, USA, October 2011
Upgrade to the Baglioni Hotel in Florence proved most worthwhile in terms of location and amenities. The tour companies Viator provided were very helpful and supportive. Loved the free time in Florence and Pisa!
Reviewed by: Ron S, October 2010
Because the tour is done with people returning to Rome the same day, who will stay in Florence is very tiring follow the trail. The 3 star hotel option is bad ride and tour escort was not gentle
Reviewed by: rita, June 2011

7,515 reviews