Recent Traveler Reviews
Here is a selection of the most recent reviews of the Puerto Plata Airport Shared Roundtrip Transfers submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
The round trip with Viator was convenient and on time.
Valery S.
Reviewed by: Valery S, May 2012
Our transfers with Viator were great. The drivers were very friendly and courteous. I would use this service again.
Reviewed by: Nicole S, April 2012
Airport roundtrip transfer was very good. Met by representative at baggage claim; good English; clean air conditioned van. Return pickup got us to airport with plenty of time to spare.
Reviewed by: William E, March 2012
The cost was to much. We could have had a taxie much cheaper. The day we left we had to go an hour earlier to the airport than we wanted but was told that was the only time we could be picked up.
Reviewed by: Anthony M, March 2012
I was fine with the pick up the driver was there upon our arrival which was really great and gave us peace of mind. He did not confirm our return trip but said we had to confirm by meeting someone the next morning at our hotel lobby to get our return voucher. This of course was to have us use their tour services. They were in luck though, we were interested in using a tour service to do an excursion while there. They never showed up though! We waited 20 minutes and then decided to email and call for confirmation instead. I recieved a confirmation via phone and an email from the Tours company confirming a return trip to the airport. Fast forward to our final day when we are waiting for 40 minutes with no pick up ride to the airport!!!! When we called the office no one answered and when we called the cell phone number given on the brochure a very rude man said that the driver left because we were not on time. I explained we'd been waiting for almost 45 minutes and we were on time. Our resort is very big could the drive have gone to a different lobby?! He said there is no way we were there and basically called me a liar. He said I could take a taxi or wait 30 minutes more. I asked the front desk clerk to please explain in spanish where we were exactly and said that yes I would wait because I already paid them to take me to the airport. No apology he just said 30 minutes hung up! Long story short, viator was fine but I would strongly suggest checking into your subcontractor of tours in Puerto Plata.
Reviewed by: LeAnn B, March 2012
