Great tour and the guide was very good.

My guests and I have very mixed feelings about our experience with the tour. The initial pick up was approximately a half hour late and when we arrived at the tour start it was very confusing, long lines, equipment that was not working to print vouchers. Once we received out vouchers, we asked if we had time to use the bathroom since it had been quite some time since we had left out hotel by this time. We were told there was time and to our surprise the the van was gone and they had to bring it back to pick us up. Now the tour took a turn for the better once we started out star home tour. We had a great tour guide and we thoroughly enjoyed this part of our day. He dropped us of at the Farmers Market where we were to have lunch and told not to be late for our 12.30 pick up even though we were told we would be at Universal Studios at Noon. We were not late, but waited again at least 25-30 minutes. We arrived at Universal Studios about 1.30 and our pick up was at 6.00 pm. There was no way to see everything there and be finished at six. We opted not to ride back with the tour and paid more money to take the Metro back to our hotel. We spent a great part of a day riding around to pick up one tour where the other left off and going back to the Grauman Theater about three or four times during our trip. This tour was expensive and we left saying we would not use your company again.