Recent Traveler Reviews
Here is a selection of the most recent reviews of the New York City Twilight Cruise submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
Loved every minute! Bit chilly out on deck towards the end of the trip but only to be expected.
Reviewed by: Han.Sam, January 2012
Amazing views of the city lights at night- well worth the money
Reviewed by: Zoe B, January 2012
The address of Pier 78 on the confirmation printout is not correct. For a first time visitor to NYC, I did not know how to take the "free shuttle" at the bus stops. I got lost because Pier 78 is NOT on 38th Street West. I took a cab and the driver could not find Pier 78, he insisted that the address is incomplete. I missed the cruise of Dec 24th and had a terrible Christmas Eve. Viator rescheduled the cruise for me on Dec 30th. I was able to find my way to Pier 78 on Dec 30th only because I knew by then how to get to Pier 83 for the Cruise, the vendor clearly wrote the address for Pier 83 (12th Ave and 42nd Street.) and we were told to take the public bus M42 along 42nd Street. It was strait forward. Although I enjoyed the cruise on Dec 30th, I am very upset that the address of Pier 78 isn't properly stated. I got lost, paid $10 to the cab driver for nothing and in a panic, I left my pair of leather gloves and ear muffs in the cab. I ended up in Pier 78 on Dec 24th very late, walking alone along a derserted 40th St West. The Greyhound bus drivers parked along 40th St West directed me to the pier. They said I should make my way to Pier 78 even if I am too late for the cruise. Pier 78 is surely not on 38th Street West. I later went and replaced my lost gloves and ear muffs and retired to my room early on Christmas Eve.
Reviewed by: fragile_bloom_232, January 2012
we booked to do the twilight cruise on a monday night at 6.30pm. we walked all the way down as the shuttle bus never turned up. when we got there we were told that they don't do the twlight cruise on a Monday night only friday and Saturday!!!!. they said the information on the website was wrong. so we had to do just the afternoon cruise.
Reviewed by: Foodtroll, January 2012
The cruise was great but I will never book another tour through Viator. I was told that we would be picked up from the hotel at the time of booking. Then once I confirmed they told us we had to go to visitor center to get picked up. Once at the visitor center we were told no buses would be picking up. We ended up walking over 20 blocks to the Pier in 30 degree weather! Tour guide was fantastic but getting there was a nightmare. Viator promised something that was not delivered!
Reviewed by: Evamarie, January 2012
