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4. Do you have a question about your existing Viator booking?
Here are some questions and answers to help you out quickly.
- +Do I require any sort of photo identification?
- +I don't have a printer to print the voucher, what do I do?
- +I cannot access my voucher link.
- +It has been 48 hours since I booked and I have not received confirmation.
- +Is there a contact number at the destination for me to call?
- +Some of the passengers (or children) do not have photo ID.
- +Our names on the booking are different from those on our Photo ID's
- +Can I get dropped off after my tour to my hotel or in the city?
- +Where do I exchange my voucher?
- +Is there any parking near the departure point?
- +I need directions to the departure / ticket exchange point.
- +What time does my tour depart?
- +Are there any discounts for Military Personnel, AAA or other groups?
- +Can you send me a brochure?
- +Please send my voucher by mail
- +I am leaving for my trip soon and I will not have access to my emails. How do I receive confirmation and my voucher?
- +Do children need photo ID also?
- +I need to make a correction to the names, titles, ages in the booking and get a new voucher
- +How do I copy and paste my voucher link?
- +I will not arrive in time to confirm 24 hours in advance, what do I do?
- +Does this tour pick up from the airport?
- +I have not received a reply to my emails
- +What do I do with the voucher?
- +Where are my tickets? Can they be sent to me?
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- Save time & moneyYou won't find it cheaper online or anywhere else!
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