totally enjoyed this trip. Roberto was an excellent guide - very informative. We were given plenty of time to enjoy shopping in Otavalo. I would definately recommend this trip to anyone.

This was a well orgainized trip with frequent stops and enough time for shopping at several places. a great way to see the country side as well as Otavalo.

The guide was very knowledgable and helpful. Also, the bus was air conditioned and comfortable. The trip was on a day with heavy traffic and we spent over 4 hours getting back. We spent more time on the bus than at the actual markets. I felt rushed at the markets, which was the whole point of the trip. If I were to go on a normal day, without so much traffic, I think I would have enjoyed the tour more. One more thing...buying the package with the lunch is more expensive than just buying it once you get to the resturant.

This tour was quite disappointing compared to our other Viator experiences.
Firstly, our scheduled 8 hour tour took over 10 hours and we almost missed an evening engagement with the rest of our travel group. Too much time allowed at shopping sites - the Otavalo Market (1.5 hours to visit too many similar stalls selling not so artisan goods and 1.75 hours checking out a street with leather stores as well as allowing time for lunch - which was quite good albeit in a tourist oriented restaurant). The food section of the market was very traditional, interesting and tasty!
Washroom breaks on the bus ride were well spaced and appreciated.
Our tour group consisted of 20 passengers and Roberto, our guide, had half English and half Spanish speaking clients. I do understand a bit of Spanish and understand enough that when there is a 3 minutes explanation about a site or bit of history in Spanish and the English version takes but 30 seconds - the Anglophone version was missing some interesting points. In some cases he would not offer an English version unless asked - a specific example being his explanation of typical foods of a region in Spanish and only when asked did the English version come forward.
As noted previously, my wife and I have enjoyed 2 previous Viator tours - I would not recommend this tour as a one day venture to 'experience' Equadorian culture outside of Quito.
The central market in Quito has all the same items and could be accessed more readily PLUS there were many stores that specialize had much higher quality and variety of clothing and handicraft goods including items from many South American countries.

While the drive was pleasant your photograph of the market was totally misleading. We expected to go to a fresh produce market and instead we were taken to a craft market for tourists. We didn't want lunch so we were left to look after ourselves for three hours in a town with very little to look at.
Our guide was poor and gave little information of value for the day and his time keeping was poor. In summary the day was a complete waste of time..leaving the hotel at 8.20am and not getting back until 7.10pm