Finding where to take the coach from at the airport is a problem. There are no signs to direct us to where to "check in". We were told that you were the agent and therefore you should tell us exactly which counter to go to. The driver could provide a commentary ride for first timers to Brisbane. Otherwise it is great and on time.

Worth doing.

Shuttle transfer very prompt and efficient. Would like more detailed directions on where to find coach transfer office on arrival, as the office is actually outside the terminal. Small complaint, but perhaps could be mentioned on booking.

The trip itself was ok, but I found the bus stops confusing and with 3 coaches in at the same time, it became very busy and a little chaotic. I had never been to Brisbane before, so had no idea where I was going, so did the Gold Coast bus go in my direction, I didn't know. Better information on the bus stop would help.

A long wait for a bus into town. The order said driver would be waiting. This did not happen. Had to find a centre to book a bus at an available time. Return transfer was as ordered. Came to hotel at stated time.