Here is a selection of the most recent reviews of the Shared Departure Transfer: Hotel to New York City Airports submitted by actual travelers. Read what travelers liked, what they loved, and what they thought could be improved.
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I phoned the day before to arrange a pick up the person i spoke to was helpful arranged pick up for 2.30 am we had no problems driver was on time would use this service again .Reviewed by: Adele L, December 2013
They said they needed tobring me to the airport 3 hours before the check-in closes, which is way too early. Check-in wasn't even open when arriving at the airport. Had to wait an hour to check in. Otherwise good service. Pick-up at the hotel was on time.Reviewed by: Claudia K, December 2013
We were somewhat disappointed with our Viator experience. When we arrived in New York we had to wait almost an hour before the shuttle came to take us to our hotel. On leaving New York we were advised that we would be picked up at 5.30am to be at the airport by 7am for our flight which left at 10.30am. We cancelled the pickup even though we had paid $30. in advance for it. We hired a car to drive us to the airport at a flat rate of $50. We were picked up at 7.15. The extra $20. was well worth it to have almost 2 more hours of sleep. We will not us Viator again.Reviewed by: John Z, December 2013
The driver was dreadful took all the back streets into New York and drove far too fast with a mini bus full of people and constantly slamming the brakes on. The whole of my party felt really sick by the time we arrived at the hotel.Reviewed by: Claire M, December 2013
had to wait 40 minutes for the bus to turn up and the journey to the hotel was horrendous. we landed at 2.30 and did not get to our hotel until 5pm ! Customs only took half an hour.Reviewed by: Susan A, December 2013